B2C Product Innovation
Integrate business goals to create the ultimate experience for users to enhance product favorability and brand value.
Our Philosophy
Holistic Experience Thinking
We re-invent differentiated user experience solutions based on human-centered approaches that ensure a brand advantage by defeating growing market competition.
Integrate business goals to create the ultimate experience for users to enhance product favorability and brand value.
Systematically rebuild product workflows to develop a professional and user-friendly B2C platform for increasing efficiency.
Create a unique integrated visual and motion design solution and adding a heart-warming experience to products.
Infused with customer feedback at every stage and quickly iterate the product to optimize design until the final product launch.
We support clients in a deeper understanding of customers, analyze the market landscape,and establish a brand-new CX growth strategy to activate more potential users effectively.
We map market trends, uncover challenges, foreseen future, and define business opportunities for your organization to improve overall customer experience.
Based on user research, we depict core user persona and build a scenario-based user journey map to find hidden opportunities that support business value creation.
Through market and user analysis, develop product innovation strategies&growth plans that serve strategic business goals.
Craft compelling designs aim to drive conversion and improve customer engagement while fully embracing your brand's personality.
We redefine omnichannel touchpoints, both intangible and tangible, frontstage and backstage throughout the end-to-end journey to rethink the value chains of an ecosystem that achieves sustained brand growth.
We interview your customers, employees, and stakeholders to define service opportunities to develop engaging services with business value.
Manage brand key touchpoints（MOT）and processes of the omnichannel experience, and construct comprehensive services of a brand ecosystem..
Visualize touchpoints of organizations' customer and employee experience to maximize performance and drive business transformation.
We optimize the UX management system to boost the overall NPS to create loyal customers and achieve a positive cycle of brand growth.
To grow UX capabilities and culture become more critical for every organization. We collaborate with clients to form professional innovation teams and improve the user-centered organizational transformation.
We have a diverse team of experts to help you pair the right UX talents for your organization to cover resource shortages that expand innovation capabilities.
Based on a series of courses and creativeresearch tools, we train the process of UX design innovation that empowers teams to think innovative.
We design the processes and toolboxes and invite stakeholders to co-create around the wicked problems, to brainstorm and generate creative solutions.
Our team works closely with development engineers to support the front-end development and deliver projects from start to launch, never losing sight of the key success factor: the users.
Understand the enterprise's market status quo, limitations, and vision to clarify the project goals and scope and reach a consensus with the project team.
Deeply understand the target user group using human-centered research approaches to gain deep insights into user behavior, recognition, and potential needs.
Analyze and synthesize insights in previous stages, and explore opportunities to develop a clear roadmap for business growth.
After transforming insights into concepts that lead to further development, ensure strategic and design implementation by user testing and optimization of design concepts.
According to strategtic direction to form and visualise the specific products, interactions, and services or business models.
Conduct scenario-based, detailed user testing, verification, and evaluation to gain user feedback, iterate and polish high-quality design solutions.
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